2806 Reynolda Road, # 211
Winston-Salem, NC 27106
(336) 499-1977
colleen@byersmediation.com
Do you ever feel like you are talking but no one is listening?
Do you ever feel like you meet unmovable resistance when you are trying to influence a particular outcome?
Do you want to instantly improve your negotiation skills?
Then lead with your why.
Let the other person know what matters to you and why it matters to you.
The other night, after I wished our daughter "good night" (for the tenth time), I closed her bedroom door and turned off the light in the hallway.
When I walked by several minutes later, I noticed the hallway light was on. Not giving it much thought, I turned it off.
A little while later, I noticed the hallway light was on - again!
I frowned but before I got carried away by my own frustration and righteousness, I saw this handwritten note from my daughter:
"I like this light on because it makes me feel close to you guys ... it makes me feel just like you guys are beside me."
When it was just about two opposing positions, ie: light on vs. light off, it was easy to become entrenched in asserting my agenda.
When my daughter led with her why, and shared with me what was important about her desire to leave the light on, she made it easy for me to acquiesce and almost impossible to remain entrenched in my position.
Which high stakes conversation could you improve by sharing with the other person why your request matters so much to you?