“I have met few people who have such powerful listening skills— the way Colleen heard my client was impactful and was a significant reason that the case moved to settle. Colleen projected confidence, no-nonsense, and patience. All were key to bringing closure to this family.”
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How to Negotiate Better Outcomes
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Mediation is a flexible tool, but it is not universally effective at every stage of every commercial case. From the mediator’s perspective, the value of mediation depends heavily on timing, readiness, and purpose. This post offers a neutral analysis of when mediation tends to work best in North Carolina commercial litigation and how counsel can assess whether the process is likely to be productive.
Commercial mediation is often less about persuading the opposing party and more about preparing one’s own client to make informed decisions under uncertainty. From a mediator’s perspective, preparation is a primary determinant of whether mediation is productive. This post is written for North Carolina commercial litigators and offers a neutral view of how business clients can be best prepared for mediation—both substantively and procedurally.
